Courtyard by Marriott Santa Ana Orange County

The hotel is nice, the rooms are decent as well. Nice amount of space, so doesn't feel like a cramped hotel room. Staff is very friendly and accommodating. It's a little disappointing that the only food available is paying a ton for Starbucks and Bistro with limited options, but it's good, at least. However, the bed was one of the most uncomfortable beds I've ever slept on. The couch was miles more comfortable to sleep on. The shower head is pretty gross and gives you water pressure the equivalent of a medium rainstorm. The water from the sink smells awful ( it could be normal but hard to brush your teeth with foul-smelling water)

I generally hate leaving negative reviews but I feel compelled to warn others after my experience here. I am just glad I was travelling solo and not with my family or anyone with asthma or other respiratory vulnerabilities. In short, I believe this hotel has a mold problem. After sleeping here a few nights I started waking up with respiratory irritation and started poking around the room. The bathroom had a strong "damp" smell I'd been ignoring, but that didn't seem bad enough to cause what I'd been experiencing. I noticed something sticking out of the A/C unit so I took the cover off and found that at some point someone had shoved an entire package of dryer sheets inside, and they were damp and moldy. I was pretty horrified I'd been breathing air filtered through that for several nights. The hotel staff was very accommodating and kind and offered me a second room, but when I looked at the a/c unit in the second room I was dismayed to find that it was completely covered in mold growth. They offered me a third room and the front desk person even walked around with me to find one with a brand new a/c unit, but at that point I was so skeeved out I simply left and booked a room at the DoubleTree across the street. I'm not a mold expert, but multiple rooms with mold problems on different floors and sections of the hotel is not a good sign. I won't be staying here again unless I get news that the management has had the building evaluated for mold and a remediation performed if found necessary, and changes are made to how the air conditioning systems are maintained. It was clear that the hotel just runs the A/C units until they break and then replaces them with little to no cleaning or maintenance in the interval between, otherwise I as a customer wouldn't have been the one to discover multiple units with serious problems. Mold is a serious respiratory hazard. As I said at the beginning. I'm just glad my kid wasn't with me.

I was in the hotel for an event that was hosted there. Parking was obscenely expensive in the lot, which was half closed off as "reserved" - presumably for valet. One hour of parking is $10. Two hours is $14. The day rate was over $20. This is Irvine. Parking is easily available most places. I get that there is a limited amount for the hotel, but this is punative. Parking cost more than the event I attended.

Stayed here after a long flight with my girlfriend assigned room was not cleaned, found a used condom and other nasty things in the room. When brought to attention the manager Sandra was rude, refused to give me any compensation, all she offered to do was move us rooms. Very unprofessional. Do not recommend and will not be staying ever again.